Connect an ethernet cable coming from your router or modem to the tv.
Tcl roku tv wired connection not working.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
I have no idea why.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
Not sure if this will confuse wifi software.
We have the exact same problem.
Reviewed in the united states on january 24 2020.
Did you figure out what was wrong.
Talked with roku support tcl support and centurylink support without any luck.
We also have centurylink and same tv as you describe.
I switched to wireless connection but want to go back to wired.
Set it up with wired connection.
Tcl roku tv loses wifi connection and then can t find any wifi networks jump to solution it s a known bug with the wifi disabling on the tcl and maybe other brands roku tv s brought on by a software update sometime between october and december.
And in most cases when a roku can t connect to the internet the problem isn t even with the roku itself but rather with the router other devices in your home or the connection settings.
At the back of your tcl roku 4k tv locate the ethernet port.
I test more than 3 router connections but every connection wired connection successfully and internet connection not work.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.
Last night i lost the wired connection.
Spend way to much time on figuring out why the tcl roku tv won t connect.
I don t show this issue before.
Sometimes it works sometimes it does not.
I have the latest update.
Can also connect with phone hotspot but not with wifi or cable.
But i test also wireless connection with the router it s working fine.
This option is only available on tcl roku 4k tvs.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
1 0 out of 5 stars did not work for 2019 32 tcl roku smart tv.
I have a modem google wifi router and then the tv.
This product did not work even after restarting the tv.
Follow the steps below if you choose to connect your tv to the internet using an ethernet cable.
With a 16mb connection i don t have a lot to spare and have always much preferred wired.
Thanks for the information.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.
Having some wireless connection issues.
